POLÍTICA DE PRIVACIDADE
Gentil Sabor is the entity responsible for your data. Therefore, it has a serious commitment on this issue, with the intent of solidifying the relation of trust and proximity with its customers.
Os dados recolhidos pelo nosso website: www.gentil.pt, atuam no cumprimento legal dos princípios descritos na política, do Regulamento (UE) 2016/679, de 27 de abril de 2016 sobre a Proteção de Dados Pessoais que entrou em vigor no dia 25 de Maio de 2018.
Our priority is to protect your data, once it belongs to you.
You will never be forced to share your data with us, under any circumstances. Nevertheless, if you don’t give us your consent and deny the collection of your data, we won’t be able to respond to your request.
This is why we will only ask you for the specific data we need in order to fulfill the requested service.
Your personal sphere is important to us, that’s why we want our clients to trust us and to know that we will keep their data safe, once our mission is to protect them. We will always be aware of our responsibility as collectors and holders of your data.
Our obligation is to ask you only for the data we need to proceed with our services. Therefore, all the data that is requested will have a purpose in order to proceed with our services.
Which personal data do we use and what do we use it for?
The most recent law on this matter explains that any used data use has to be known by the data’s holder.
Gentil Sabor will only ask for the data necessary for the purchasing process of its services.
For this, we will need:
- Your identification (Name and Financial number);
- Your contacts (telephone number, e-mail and address);
- Your Purchase History (Preferences);
This data will be used with the intent of allowing you to buy products from a distance and to have access to your purchasing history.
The contact data will be used to send you advertisements and Marketing information on new offers and discounts.
At any time, you are able to point out that you don’t wish to receive this sort of information.
For how long do we keep your data?
Your data will remain in our system only for the period needed to fulfill the procedure previously identified on this document. When this term expires, we will delete, destroy or anonymize your data.
With whom are we allowed to share your data?
In certain cases, your data may be revealed to some of our business partners, such as the commercial department or accounting. We will never share you data with other companies or brands for a commercial intent.
If you wish to withdraw your consent, that does not compromise the legality of our use to that date.
The data requested on the website may come in different forms:
- Through a Contact Request Form (Name, Email, Telephone);
- Through the user’s navigation (IP address, browser, device, Marketing preferences, cookies and tags)
Obligatory Requested Data
These fields are mandatory: you must complete them in order for us to proceed with the service.
Consent for Advertisement Communication
If you give us your consent for us to send you our commercial information (advertisements, discounts, etc.), we will keep your data until you cancel this consent.
This information is to be reviewed periodically, therefore, we recommend that you visit this page regularly in order to stay updated on these matters.
Every time we make any alterations to the way we treat your data, you will ask you again for your consent.
What are your rights and how can you use them?
The user, as holder of their data, has the right to:
Access Right – The holder has the right to know which data was collected from them. At any time, they may ask for the collected information which should be given in a digital or physical form.
Rectification Right – At any time, the user may ask for the rectification of the collected information.
Oblivion Right – The user has the right for their collected data to be deleted.
Portability Right – The user may ask for their data to be transferred to another entity. This could be undertaken through sending a file that contains all their personal data.
Opposition Right – The user may ask at any time for their data not to be treated by Gentil Sabor.
What do you have to do if you wish to make a complaint?
For this, you have to present your complaint to the authority of data protection. In Portugal, that entity is Comissão Nacional de Proteção de Dados (CNPD).
Cookies are the online archives that stay in your device, with the intent of storing a certain amount of specific data on a certain website. They may be accessed by your web server which then presents you with pages that follow your personal interests or preferences according to your online behaviour.
These are essential for us to understand how our website is being used in order for us to improve your experience on it. Cookies don’t collect personal information, they only store the generic information of the user’s preferences.
Cookies may be:
Third Party cookies: these collect information on your online behaviour or demographic data.
Our website collects various types of cookies for Marketing analysis (Google Analytics, Google Adwords, Google and Facebook). These cookies allow us to monitor your visit, so we can present you with Marketing campaigns that fit your preferences.
We also have a Remarketing feature that installs cookies on your browser, so that you may be added to a visitants list. Later on, we may use this list to present you with Marketing campaigns that fit your fit your interests.
Change your cookies settings
Withdraw cookies consent
In case you want to uninstall the cookies from your browser, you have to click on the option above “Withdraw cookies consent”. Like so, you’ll be informing us that you don’t want any more cookies during your visit to our website.
If you want to remove the cookies from your browser, you have to choose one of the following options:
Click here if you use Mozilla Firefox
Click here if you use Internet Explorer
Click here if you use Safari
You may also disable Google Analytics Tracking option. For that, you have to install this plug in:
If you want to know what cookies are installed on your browser, visit this page:
To know more about cookies, visit the page:
If you need to submit a use complaint on our conduct of data treatment, you may present it to the responsible authority, CNPD.
However, before you contact this entity, we ask you to contact us so we’re able to find a good solution for your case.
Telephone: +351 253 877 047
Address: Rua Telheira nº. 367 4750-489 – Galegos São Martinho Barcelos
CNPD Contacts (Comissão Nacional de Proteção de Dados – CNPD)
Comissão Nacional de Proteção de Dados – CNPD}
Adress: Rua de São Bento, n.º 148, 3º, 1200-821 Lisboa
Telephone: +351 213928400,
Fax: +351 213976832